Remote technical support
- Tier I, II and III, to the end user
- Escalation to the manufacturer where the fault belongs to the platform
Data centre technical support
- Remote hands
- Smart hands
Specialised technical support
- IBM Power Systems
- Virtualisation engines
- Wired and wireless networking
IT infrastructure management
- Processing
- Storage
- Networking
- Virtualisation
- Monitoring and service desk
Service levels
- Platinum · 7×24×4
- Round-the-clock response, four-hour on-site window.
- Premier · 5×8×6
- Business-hours response, six-hour on-site window.
- Executive · 5×8×+1
- Business-hours response, next working day on site.
- Advantage
- On demand, drawn against a bank of hours.
What it costs
From $135 / hour, billed hourly. That is a starting point, not a quote: the final scope and the final figure come out of a short conversation and go to you in writing before any work begins.
Tell us what you run.
We will tell you what it costs.
Thirty minutes on the phone is usually enough to give you a range you can take to your board.
954 681 2566
Business hours get you the person who can put a figure on it.
1500 Weston Rd, Suite 200
Weston, FL 33326
Weston, FL 33326
Broward County, Florida. Visits by appointment.
Open 24 / 7
Eastern Time. A person answers, not a queue.